Refund policy

Refund Policy

We stand behind
everything we put out.

If something goes wrong with your order, we're going to make it right. No runaround, no fine print games, just tell us what happened and we'll take care of you.


What we cover
  • —You received the wrong item
  • —Your order arrived damaged or defective

Refund requests need to be made within 30 days of your purchase date. If something feels off, don't sit on it, reach out and we'll sort it together.

How to reach Us

Send us your order number and a quick note about what happened (add photos if necessary). That's it. We'll handle the rest.

Email us at shopmotherline@hotmail.com

A real person, a real response. We'll get back to you as soon as we can.

This policy may be updated at any time without prior notice. For the most current version, reach out to us directly. For best long-term results, please follow the care instructions included with your order.